Disruptors in Finance
According to PwC 88% of the banking sector is worried that they are going to lose revenue to innovators. These innovations come in a variety of forms from challenger banks, FinTech, digital banking and the pace of technology coupled with the appetite for fast consumption from a soon to be generation of potential clients never having known life without a smartphone, Netflix or Instagram let alone high speed broadband.
While large banking may have loyalty, trust and the customer base, for the moment, how long will this last?
When the new generation expects and demands instant access or action how will the established banks respond? And will it be too late?
Change is in the air. This isn’t something that can be ignored. The banking world needs to embrace business agility, not just for better ways of working and employee wellbeing - although these are great benefits - but simply for survival and growth in the future.
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